Business Administration Level 5


Studying Business Administration at the Further Education and Training Center Drumshanbo will provide you with valuable learning skills that will prepare you for junior administrative positions as well as preparation for further study in related areas.

Discover more about the course from the Business Administration tutor Aidan McKeon


Year 1

  • Word Processing 5N1358
  • Spreadsheet Methods 5N1977
  • Bookkeeping Manual & Computerised 5N1354
  • Desktop Publishing 5N0785
  • Communications 5N0690
  • Work Experience 5N1356

Year 2

  • Business Administration 5N1610
  • Payroll Manual Computerised 5N1546
  • Accounting Manual and Computerised 5N1348
  • Web Authoring 5N1910
  • Customer Service 5N0972
  • Safety and Health at Work 5N1794


The centre reserves the right to alter the modules offered depending on the needs of the learners.

Learning Outcomes

Business Administration

Explore the different types of departments within an organisation and their functions, explore sources of finance for a business, the need for and types of controls, to include cash flow, break-even charts, quality controls, hygiene standards, health and safety. Examine different types of meetings held within an organisation, take minutes of meetings, draw up agenda’s, filing etc. Process a range of business documentation e.g. invoices, contracts, attendance records, emails etc. Explain the importance of insurance and risk management

Bookkeeping Manual & Computerised

Understand the meaning, and processing of, key terminology associated with the recording and maintenance of bookkeeping records, using manual and computerised systems e.g. debits, credits, books of first entry (daybooks), ledgers (nominal and general), debtors, creditors, double entry bookkeeping, T-accounts, VAT and documentation such as invoices, credit notes, bank records, petty cash vouchers.  Produce a variety of reports e.g. trial balance, bank reconciliation statement, VAT3 forms.  Process and print a selection of reports using SAGE accounts.

Payroll Manual & Computerised

Understand the meaning, and processing of, key terminology associated with personal taxation in preparing and maintaining payroll records using manual and computerised systems i.e. taxable income, gross pay, net pay, salary statutory deductions, non-statutory deductions, superannuation (pension), tax credits, tax bands, standard rate cut off point (SRCOP), PAYE and PRSI, cumulative tax and pay, statutory documents P45, P60, P30, P35 and universal social charge (USC).  Process payment for employees under the emergency and temporary tax systems and subsequent transfer to the cumulative tax system. Process and print a selection of reports using SAGE MicroPay accounts.

Communications Studies

Analyse current issues in communications and information technology (ICT), summarise the elements of legislation that must be observed to include health, safety and welfare at work and communications-related legislation.  Use appropriate non-verbal and visual communication; to include one-to-one, in a group/team, and in formal and informal interaction.  Demonstrate verbal skills appropriate to working under general direction, to include making a case and presenting (PowerPoint) a point of view in group discussion, formal meetings, interviews. Demonstrate listening skills to include making eye contact, receiving and interpreting information, control of personal response.

Work Experience

Learners will gain a minimum of 2 weeks practical experience in an office/business environment.  Assistance will be given to all students to find such employment in particular through the preparation and creation/updating of their CV and interview simulations and through the contacts the centre has made with local businesses.

Computer Applications

Learners will gain a full level 5 certificate in Microsoft Word and Excel in addition to learning how to use Microsoft Outlook (email), Microsoft PowerPoint (Presentations) and Microsoft Teams (online platform, 


Clerical/Administrative/Front Office/Reception/Personal/Executive Assistant/Office work. Roles in the public or private sector may involve tasks from entry level, (such as answering the phone, typing and word processing, maintaining customer accounts, sorting post and email as well as maintaining computer and manual filing systems, responding to senior staff requests, dealing with customers by telephone and in person, both under supervision and independently), to scheduling meetings, producing reports for management meetings as well as overseeing other members of staff.

Here, you learn how to grow.